Our Mission
To provide the highest level of fire protection, fire prevention, rescue and emergency medical services affordable to the residents, businesses and visitors of the City of Hyattsville and area communities.
Our Vision
- To provide an acceptable level of emergency care and fire protection at the most affordable cost to our customers
- To be a community oriented service provider while maintaining focus on our core objectives
- To treat our customers with the consideration and compassion they deserve in their time of need
- To be good neighbors to the City of Hyattsville, University Park and surrounding communities
- To partner with private businesses, local government and public organizations to develop and implement innovative life safety risk reduction programs
- To encourage, educate, develop and promote our youth as our community’s most valuable resource and asset
- To treat our fellow members with respect, admiration and compassion for the challenges they face in volunteering
- To appreciate our members for their dedication, recognize them for their contributions and reward them for their achievements
- To conduct ourselves in a professional manner deserving of the pride and praise of our community
- To be fair and honest in our dealings with local government and outside agencies
- To be recognized as leaders in our industry and our community
- To continually monitor our operations, administration and service delivery, recognize our limitations … and swiftly implement effective change when necessary
Our 24x7 Pledge
As an Organization and as Individual Members of the Hyattsville Volunteer Fire Department, we pledge to:
- Do the things we say we will…
- Try our best to do them well…
- And care about the people we serve, their property and each other…
- 24 hours each day – every day
