HYATTSVILLE
VOLUNTEER FIRE
DEPARTMENT
RECEIPT OF ALARMS
When communications dispatches a street or box alarm personnel shall pay attention to
the location and units due on the alarm. It is imperative that distractions are avoided
while the announcement is made so that the proper information is received as to the
address, units due, and location in the building. (CUT THE CHATTER)
Normally, the OIC shall be responsible for answering the fire phone at Company 1.
When the OIC is unavailable or requests you to answer the phone it shall be done in the
following manner:
- 1. Answer; "Company 1, your rank and name"
- 2. Obtain the following information and WRITE IT DOWN.
A. Address or location
B. Nature of emergency
C. Units due
- 3. Repeat the information to the dispatcher to ensure accuracy.
- 4. The individual who answers the red phone shall announce the call over the
station PA system.
- 5. Any questions should be referred to the OIC.
Return to HVFD Policy Index
Copyright 1997, Hyattsville Volunteer Fire
Department